Tickets are usually non-refundable unless the event is cancelled or postponed. In all cases please contact your ticket agent.

They are usually emailed to you from your ticket provider.

If this happens, contact your ticket agent. If it is very close to the event and you still haven’t received your ticket, also check with the venue as we may be able to check and sort this for you.

We have a small car park at the back of our venue for staff and artists. You will need a permit to park here.

NCP Leicester St Nicholas Circle
Address: St Nicholas Cir, Leicester LE1 4LF
Phone: 0345 050 7084

No sorry. We have fully licensed bars available and we serve food on select events. Please check individual events for any food choices.

We do not allow re-entry except in certain circumstances. Please speak to the door staff.

All events vary, so please check individual events for details of opening times.

This depends on each event. If the event is not sold out then they will be available at the door, but please check online first.

Yes we do cater for different dietary requirements. Please speak to a member of staff for more information and options.

Food is not served at all events so please check the event page for further information beforehand.

Yes all the venues are disabled friendly and have toilets.

Sorry but we do not have any space inside our venues to store scooters/ wheelchairs, however they may be parked outside.

Please let the venue know in advance if you require anything for your visit, so they can be more prepared and helpful. Let us know by emailing info@2funkycompex.co.uk

We don’t allow dogs in our venues but if it is an assistance dog, then we can try and accommodate this. Please get in touch beforehand so we are aware and can talk to you about this.

Please email the venue at info@2funkycomplex.co.uk with a full, detailed description of the item you have lost, the time, the date, the event name and which particular venue you lost the item. We will aim to sort this as soon as possible for you.

For more information please email info@2funkycomplex.co.uk

Most ticket agents charge a 10% commission fee.

Most of the time this is fine, but occasionally the artist may refuse the audience to take pictures or film.

At our reception / box office.

We cannot guarantee entry but if you contact the venue or your ticket provider, with as much notice as possible, then we may be able to replace your ticket.

Yes we do. There is a £2 charge.

You can ask to speak to a member of management at the event. But, if this is not possible please email info@2funkycomplex.co.uk with full details of the complaint or feedback and we will be in touch within 48 hours.

Some events do have strobe/ flashing lighting and pyrotechnics, so please contact the venue in advance for any information, regarding this.

Cash, debit and credit cards are all valid. However, for ticket entry it is normally cash only.

Yes there is a cashpoint located at the Tesco’s store opposite the venue.

You cannot smoke at all inside the venue, but we do have a beer garden where you are free to smoke.

If it is necessary you may, but please keep all your prescribed medication in a sealed package and make the venue aware that you have this on you. It is also best to contact the venue beforehand, especially if your medication contains sharp needles and the like. If you require any special medical-related requirements, please let us know in advance too.